How do you measure cybersecurity process effectiveness?
Date:2023-01-06
1. Evaluate system performance metrics including response time, availability, and compliance: System performance metrics provide a good indication of the security program's effectiveness. System performance metrics can include response time, availability, and compliance with security-related regulations and standards.
2. Conduct vulnerability scans and penetration tests: Vulnerability scans are designed to identify system weaknesses that may be exploited by an attacker. Penetration tests (also known as “ethical hacks”) simulate an attack to further validate the effectiveness of the security program.
3. Measure costs associated with cybersecurity incidents: The costs associated with successfully-executed cyber attacks can vary significantly. It’s important to track financial measures associated with the impact of cybersecurity incidents to gain insights into the effectiveness of the security program.
4. Measure customer/user satisfaction levels: It’s important to measure customer or user satisfaction levels with security-oriented products and services. An increase in satisfaction may indicate that the security program is effective.
5. Track achievement of security objectives: Organizations should track security performance objectives over time to gain an understanding of the effectiveness of the security program. Security objectives may include reducing customer data breaches or compliance with industry standards.
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